Casual Receptionist Wanted 

 

Total 24 hours per week. Flexibility to cover leave if required, both sick and annual (Mon to Wed) is essential. 

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HOURS: Thursdays and Fridays 9-5,  with 9 additional hours Monday to Wednesday ( 9.30am-12.30pm by negotiation).

 

Pay rate upon application.  Email us; reception@cwfootandankle.com.au

Applications close @ 5pm April 14, 2023.

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Skills and Qualities.

As a receptionist, you are responsible for ensuring efficient operation of the practice through the provision of administrative support. This includes managing all functions related to the front reception desk. This also includes acting as the ‘face’ of the practice and presenting the best possible image of the practice to all clients. 

 

Personal Skill Set required. 

• Basic clerical experience and/or reception duties.

• Proficiency in administration programs such as Microsoft Office and Windows operating system. 

• Strong organisational skills.

• Effective communication skills.

• Ability to work in a team environment.

• Understanding of clinical practice and routines. 

 

These skills will be used across five domains of practice operation. 

Patient Liaison 

• Prompt response to clients in accordance with practice protocol.

• Professionally greet all patients presenting to the practice.

• Liaise with other stakeholders, e.g. suppliers, colleagues, other health professionals. 

• Sell ‘behind the counter’ products.

• Assist with clinic bookings as required.

 

Clerical duties 

• Collect, distribute and post mail.

• Banking as required.

• Process payments.

• Assist with accounts payable/received.

• Follow up debtors to ensure accounts are settled on time.

• Manage petty cash.

 

Patient record management

• Keep patient information up to date in the practice management system.

• Maintain patient records as per practice requirements.

 

Manage appointments

• Manage client bookings/appointments to ensure there are no double bookings or lost appointments as per established practice routines.

 

Cleaning

• Maintain clinic routines and hygiene.

• Ensure waiting room remains clean and tidy.

• Ensure front desk area remains clean and tidy.

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Please provide a Cover Letter of Application addressing your suitability for the position and the above qualities, and a Current Resume with references  to reception@cwfootandankle.com.au.

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